Frequently Asked Questions

Frequently Asked Questions - Web Designs NYC And Development Company
Q. I don't know what to put on my website?
If you are not sure as to which pages to add to your website, one way to go about it, is to search other websites that offer similar services. Common pages are basically navigated with a menu with appropriate page names such as Home, Products, Services, Articles, FAQ, Newsletter, Coupons, Press Releases, Specials, About Us, Contact Us and so many more. We will try to make this process as painless as we can.
Q. Do I have to pay a Monthly Fee?
It depends. Our administrator is given to all users free of charge, but only applicable functions are enabled. For example if you requested a blog website, you will have the blogging optionality in your administrator, and there will be no fees associated with the maintanance and occasional updates of this software. If you request us to host external tools such as SSL security certificate, or if you are hosting with us, additional fees would apply.
Q. Why are there so many different web design prices out there?
Websites are not bread and butter - we know that. Prices for a website may vary online anywhere between $250 and $25,000. Unreal Sites offers an affordable price for all your web needs. If you can find a better price for the same quality work, then you probably found somebody who already has your website built, and only needs to apply your scheme. It is possible! Business vary, but after some time they start overlapping.
Q. Why would I need a website?
At Find Your Net, our motto is \"e-volve with us\". This is alone should answer the question. Over the past decade everything has been becoming electronic. First the world was introduced to e-mail communication, next there was e-commerce, now there pretty much isn\'t anything that you cannot do online, so if you run a business or want to stand out in any other way you should join the e-volution.
Q. Can I take my website and host it elsewhere?
Absolutely. But you need to keep in mind that your website does not include the admin panel that we are offering free of charge. In other words, you can request your files and database tables from Web Designs NYC. We will send you these files within 24 to 48 hours. You may then pass it on to your new VPS hosting company, or have it set up yourself. But you will not be able to edit content, S.E.O. elements, and depending of whether you have it or not - your blog, faq, office and contact information as well.
Q. How soon can you have my site working?
We can have your domain name, hosting account and emails up and working within a day or two, however, however as for the site itself, it really depends. If you have requested a web portal that allows users to log in and perform a multitude of actions, it could take weeks, but if you have selected one of our templates or have a template or design ready for an information site, we may have you set up within hours.
Q. My last designer never completed the job, how do I know that you will?
Honestly, you don't. Many designers will sit down with you and try to figure out what you want asking the typical questions, color theme, layout, likes and dislikes etc. And then you don't hear from them until it's done. Here at Unreal Sites we simply start with the same information, but allow you to see the work in stages so you can make changes as we go, so that there are no big surprises at the end and you get what you want.
Q. How is the website optimized via Meta Tag Optimization?
The purpose of optimizing your meta tags is to eventually get you to the top of the results of the search engines. One of the main things to keep in mind are the hidden keywords and description of each page that search engines always look at. Since this is quite important, we have developed a seperate section for this issue in tutorials under subsection Search Engine Optimization Guide.
Q. Can I make payments on my fee?
Absolutely. First payment to Unreal Sites would be 25% of the total or $300, whichever one is lower. After that, when all work is complete, we would require 50% of your bill to be paid off in order for us to link your domain with your website. Finally we allow three additional months after the release of the website to pay the balance in full. Failure to do so, may result in disconnection of services.
Q. What kind of payments do you accept?
As the main source of payment we use checks and money orders, but you can also use Google Checkout and PayPal, so you can use Mastercard, Visa and American Express or a checkcard as long as it has a Mastercard or Visa Logo. Simply click the "Pricing" Button in the menu, go into "Payments" section and insert the amount of the deposit, payment or balance and you will be immediately transferred to the secure PayPal site. Your credit card information is encrypted for your protection.
Q. Do I have to pay for my own domain (i.e. www.MYDOMAIN.com)?
With Unreal Sites, there are options available to suit your needs. We offer stand alone - no commitment packages, in which case the customer tells us that he or she wants to host the website elsewhere. In this case, we will only do the design and development of the website. However, if you decide to buy affordable annual package with us, we will host your website and if applicable maintain your domain name.
Q. I have my own website now, but want a new design for it. Can I have you make one and put it on my existing site?
It is common for people to ask for new features, and changes on their site. As time goes by, they get tired of the same old look, or maybe they have spotted a nice design that would suit them better. We can provide these services to you. However if you have your own website and want Unreal Sites to host your website online, this is where we draw the line. We only host what we build.
Q. Do I have to wait to get all my information and pictures together first before I start?
In fact, that would be a good idea. If you hire us to do the job for you, we will do it regardless of whether your content is ready or not, but we often see people change their mind as to which pages should be displayed and which should be omitted altogether. It could work out that in the end you would be asking for less work then you thought you would originally. With content completely planned out that is never the case.
Q. How do I edit content pages?
Each and every costumer of ours who decides to host the website on our server gets access to our administrative tools. You can view the tutorials page or visit our YouTube page for our training videos that will visually describe steps to editing your website using our tools. These tools are user friendly and require no knowledge of HTML. And best of all, they're all free.
Q. How do I edit meta section of my website?
Unreal sites provides tools that will help you edit the most important meta sections in your website. As always to get more of an insight to our administrative tools visit the tutorials page or visit our YouTube page for our training videos. You will learn how to edit description meta tag, keywords meta tags and how to input the titles for each page on your website. Don't forget to use your S.E.O. footer in the pages section to add additional relevant content to your website.
Q. What is Google Analytics and how do I use it?
Google analytics provides statistical data on the viewers that come to your website. All of our customers are connected to Google Analytics by default. Our administrative tool welcome screen allows you to view the last eight weeks of data for the unique visits to your website. As limited as it may be, it gives a nice overview of what is happening on your website. To gain more detailed access to your analytics page, you may provide one of our representatives with your Google mail e-mail address, and we will have it added as an administrative account for your domain.
Q. Do you offer search engine submission?
Absolutely. Some of our clients may not even know what it means, but we never wait for them to ask about it. We offer manual search engine submission entry to the following top search engines: Google, Yahoo and Bing. If you are familiar with these procedures, you may add your website's URL to other search engines, but we suggest to be very careful about it. There are many websites that offer instant link submission to thousands of websites and guarantee first page results for a small monthly payment. We advise to use common sense. If it sounds too good to be true, it probably is.
Q. I searched for my keywords. How come I cannot see my website anywhere?
First of all, have you allowed enough time for the search engines to register your website's URL? What is enough time, you might ask? It varies from search engine to search engine, and even within one search engine websites (i.e. Google) it might vary between 24 hours and a couple of weeks. The best way to check if your website exists in that search engine is to search for your domain name (i.e. unrealsites in our case). If you do not see your website anywhere on the first or second page, the odds are that the website has not yet been approved. If you see your site when searching for a domain name, but search for your keywords still does not render your website in the results it is most likely that these keywords are very popular. For example if you are in a real estate business and you are searching Google for "realty" do not be surprised that you cannot find your website. There are thousands of other businesses in this field that have been advertising their own keywords for years. Be patient! If all else fails you may consider changing your domain name to include your main keywords.
Q. I have my own design, can you build a website to match it?
Of course. Even better yet, if your design is complete we will not charge you any designing fees. Now you are probably wondering what is considered a complete design. In the past we have dealt with clients who would claim to have a design ready. Some of them would send a very detailed Adobe Illustrator or Photoshop file that showed exactly how the website is supposed to look like inch by inch, but we also had customers who sent us a picture of a coffee mug claiming that this is the design they wanted. The latter example is an extreme one, but we do not always need the final product ready for developing. At times a well thought out design that was drawn out with a pencil and then scanned is fine as long as additional graphic files (i.e. backgrounds, icons, menu sections, etc.) are available.
Q. Once my website is built, can I have FTP access to the files?
Yes, but we never recommend it. In fact, if you ask for it, prior to us sending it to you, we will tell you that by doing this we will no longer be liable for any errors on your website. If you agree, we will send access to your folder, and you will be responsible for the upkeep from that moment on. We also had clients who asked for FTP access, and then a week later told us they didn't need it any longer. Couple of days later they call, upset, that their website is not functioning correctly. We say this again, even if you only gain access for one hour, we will no longer be responsible for any errors that this might cause.
Q. Can I take my website and host it elsewhere?

Absolutely.  But you need to keep in mind that your website does not include the admin panel that we are offerring free of charge.  In other words, you can request your files and database tables from Web Designs NYC.  We will send you these files within 24 to 48 hours.  You may then pass it on to your new hosting company, or have it set up yourself.  But you will not be able to edit content, S.E.O. elements, and depending of whether you have it or not - your blog, faq, office and contact information as well.

Q. If I move my website, can I purchase your admin panel to go along with it?

Yes, however it is not recommended.  We have built the admin panel ourselves, and we keep improving it all the time, making your life easier, and your website more advanced and more powerful.  Note that we are offering the use of the admin panel free, as long as you are hosting your website with us, but as soon as you decide to leave, we can offer you an option of obtaining all the source code for the price of $4,000.  Keep in mind that you will miss out on all the new updates, and support functionality.  In other words, why pay to own it if you can use it for free?

Q. Can I take my website and host it elsewhere?

Absolutely.  But you need to keep in mind that your website does not include the admin panel that we are offering free of charge.  In other words, you can request your files and database tables from Web Designs NYC.  We will send you these files within 24 to 48 hours.  You may then pass it on to your new VPS hosting company, or have it set up yourself.  But you will not be able to edit content, S.E.O. elements, and depending of whether you have it or not - your blog, faq, office and contact information as well.